Job Description

Audio Triage Engineer **Cupertino, California, United States** **Software and Services** **Summary** Posted: **Dec 18, 2024** Role Number: **200583474** Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you bring passion and dedication to your job? If so, we are looking for individuals like you. The Audio and Media Technologies team provides the audio, video, and graphics foundation across all of Apple's innovative products, including iPhone, iPod, iPad, Apple TV, Apple Watch, iTunes, and macOS, as well as professional and consumer applications from Final Cut, Logic and iWork. We are at the center of audio for all of Apple's innovative products, including AirPods, HomePod, Mac, iPhone, iPad, Apple Watch and Apple TV. AMT's Core Audio team provides the audio foundation for various high profile features like Siri, FaceTime, media capture, playback and API's for third party developers to enrich our platforms. As triage engineer in Core Audio, you will work cross-functionally across several organizations to help us understand, reproduce and characterize incoming bugs, decide actionable steps, assign to appropriate engineers, and develop new triage methods and tools to solve challenging debug problems. You'll be working in a dynamic environment, facing exciting new challenges daily. Successful candidates will have strong and methodical debugging/problem-solving skills, deep curiosity, attention to detail, and strong communication and interpersonal skills for sharing their findings. **Description** This is a high visibility, cross-functional and dynamic role that involves a deep understanding of multiple platforms with components maintained by several teams, as well as elements of what everyone on the teams are working on. It will combine a passion for Audio, strong dedication to product quality and a growing understanding of audio architectures to help focus resources on the right things. Excellent communication and teamwork are a requirement, as you will be asked to work closely with team members and other engineering teams. - Areas of Responsibility: screen incoming bugs (understand, reproduce, characterize, and isolate) for our components. Help triage and prioritize trending issues by reducing them to actionable next steps for escalation to multi-functional team members. Develop tools/scripts which will assist in efficient triaging of bugs. **Minimum Qualifications** + Strong problem solving and debugging skills along with a diligent mindset + Solid understanding of audio technologies, applications and real-time audio systems + Understanding of core OS concepts like multi-threading, memory management, power management. + Exemplary written communication skills, and considerate, yet confident personal communication skills **Preferred Qualifications** + BS or MS in CS, EE, or related, - or equivalent experience with an emphasis on digital audio technologies + Experience in Javascript or other scripting tools, with working knowledge of C, C++, and Objective-C a plus **Pay & Benefits** At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $121,900 and $214,500, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant ( . Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant ( . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program ( . Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more . Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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