Job Description

Our Real Estate team  takes on the task of finding and managing over 1,600 stores, DCs, and offices. Their scope is pretty big, as we are a multi-national retailer with over 1,600 leased stores, offices, and distribution centers in the US, Canada, Puerto Rico, and Hong Kong.  The team also supports new store growth through market analysis and research with the industry’s best data resources and analytical tools.  In addition to supporting the stores, we work directly with the Real Estate Legal, Facilities, New Store Construction, and Finance teams.

Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart’s Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you’ll be part of an engaging and supportive environment designed to help you and our teams thrive.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Manages vendor relationships, budgets, and various expense accounts. Carries out responsibilities in accordance with the organization's policies and applicable laws.
• Uses data to effectively manage vendor performance and ensures contractual compliance of service level agreements. Hold vendors accountable for service-related discrepancies and implement necessary penalties per contractual guidelines.
• Builds relationships with field leaders, internal partners, and vendors to effectively manage contracted services, negotiated pricing and contractual obligations and service level agreements.
• Develops and improves standards, processes, programs, and procedures to reduce contracted services and maintenance costs.
• Leverages costs through contract negotiations, labor efficiencies, performance standards, and service levels. Partners with appropriate internal groups to successfully negotiate contracts, service levels, scopes of work, timing, etc.
• Actively manages relationships with landlords to guarantee the smooth operation and upkeep of our facilities and ongoing responsibilities for parking lots, landscaping, snow removal, building condition and roof maintenance.
• Must be willing to travel up to 25%.

BUDGET RESPONSIBILITY

• This position has indirect budget responsibility that has a significant financial impact with ~$18M in scheduled maintenance activities and services.

EDUCATION and/or EXPERIENCE

• Bachelor's degree in Business, Facilities Management, or a related field from a four-year college or university or an equivalent combination of education and experience.
• 5+ years of relevant professional experience.
• Prior experience in facilities waste management, zero waste initiatives, HazMat.

TECHNICAL SKILLS   

• Able to demonstrate advanced analytical and negotiation skills.
• Able to demonstrate advanced written and verbal communication and presentation skills.
• Able to demonstrate intermediate proficiency using computer applications such as email, spreadsheets, PowerPoint, etc.
• Able to demonstrate advanced organizational and time management skills.
• Able to demonstrate strong third party management capabilities.
• Advanced analytical and negotiation skills: Able to demonstrate a strong ability to analyze complex data and skillfully negotiate favorable outcomes.
• Exceptional communication and presentation skills: This role requires advanced written and verbal communication, as well as the ability to deliver impactful presentations.
• Proficient in business software: You should have intermediate proficiency with essential computer applications, including email, spreadsheets, and presentation software (e.g., Microsoft PowerPoint).
• Superior organizational and time management abilities: Able to demonstrate advanced organizational skills and the capacity to effectively manage their time and prioritize tasks.
• Strong third-party management expertise: Adept at building and maintaining effective relationships with external vendors and partners.

At PetSmart, we work hard to create a culture where and we celebrate the unique stories, backgrounds, and experiences our associates share.  These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.

Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet friendly environment, bring your pets to work!
• On-site Dog Park
• “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
• “Sit & Stay” Café serving fresh breakfast and lunch options
• On-site coffee bar
• “Lil’ Paws” learning center and onsite daycare facility (associate paid)
• Volunteer events with PetSmart Charities
• Learn more about #Life A tPetSmart here: 
• Check out Associate stories and share in some celebrations at PetSmart: 
• Explore PetSmart Benefits here: 
• If you don't already live in the Phoenix area here's a guide to the area:

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

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