We are currently seeking a Field Data Center Engineer to join a team that provides hands-on operational support for Data Centers. This role requires a combination of technical expertise and project coordination experience, and the ability to guide local and third-party vendors.
Perform on-site data center operations and ensure proper implementation of infrastructure projects, including server relocations and hardware installations
Hands-on installation of servers, network and security equipment, as well as structured and rack-to-rack cabling, following industry standards
Maintain and troubleshoot various hardware and physical network components
On-site coordination with third-party vendors for the installation of racks, power, servers, network equipment, and cables
Ensure all cabling and infrastructure installations follow standards
Manage inventory and coordinate with suppliers and shipping companies for both domestic and international shipments
Document, improve, and maintain standard operating procedures
Initiate and manage RMAs with equipment vendors
Provide after-hours on-call support for emergencies and outages as part of a rotation with other engineers
Ownership -Take ownership of projects, ensuring excellence in execution and accountability for results. Foster a sense of responsibility and pride in delivering high-quality work
Innovation - Drive innovation by proposing and implementing creative solutions to challenges. Stay abreast of industry trends and technologies, bringing fresh ideas to the table
Customer focus - Understand and prioritize customer needs, striving to exceed expectations in every interaction. Collaborate with cross-functional teams to ensure the delivery of customer-centric solutions
Teamwork - Embrace a collaborative and inclusive approach, working seamlessly with colleagues to achieve common goals
Strong organizational, communication, and interpersonal skills; able to lead and represent operational interests on-site
Self-starter who works effectively with minimal supervision
Minimum 5 years of experience working in data centers, including experience with data center and network vendors, coordinating service provisioning and equipment installations
Strong hands-on experience in installing and troubleshooting server hardware, network circuits, and cables
Ability to lift, and move servers and network equipment
Familiarity with structured cabling standards
Experience in project coordination within data center environments
Experience with inventory control and remote hands coordination
Proficiency in Google Workspace, especially with complex spreadsheets and shared documentation
Technical understanding of data center hardware, networking, and cloud infrastructure
Proficiency in spoken and written English
Willingness to travel internationally (up to 15%)
Compensation for this position will vary among specific regions due to geographical differentials in the labor market, and actual pay will be determined considering factors such as relevant skills, experience, and comparison to other employees in the role. Therefore, the annual base compensation range for this role (depending on the geographical location) is expected to be between $105000 and $136000.
Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Vacation and Sick leave, electronic reimbursement and many more. In addition, regular full-time employees (salaried or hourly) are eligible for bonus compensation based on individual, department, and company performance.
Joyent, a wholly-owned subsidiary of Samsung, is the open cloud company. Joyent builds technology, at the pinnacle of scale, performance, stability, and security to accelerate the transformation toward the mobile and cloud-centric world. Joyent designs, builds and manages market competitive cloud computing solutions and services for Samsung Electronics and its partners at global scale.
To apply, please submit a brief introduction, a copy of your resume, and a link to your Github or LinkedIn profile to jobs@joyent.com with Data Center Engineer in the subject. We are an equal-opportunity employer, building a diverse and inclusive team. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.
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