Job Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Welcome to the The Belgrove, a distinguished new 4-Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience.

At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today!

Director of Sales & Marketing

Belgrove Resort & Spa | A Marriott Autograph Collection Resort & Spa

The Belgrove Resort & Spa, a Marriott Autograph Collection Resort (opened December 2024), is seeking an experienced Director of Sales & Marketing to lead our dynamic team. This 150-room luxury property features 18,200 square feet of event space, multiple dining outlets, and spa amenities.

As a key member of the executive leadership team, the DOSM will manage and mentor a talented sales and catering team, drive strategic initiatives to grow market share, and position the resort as a premier destination within the Autograph Collection portfolio. This is a high-impact leadership role with exposure to corporate and regional career growth opportunities.

Responsibilities:

• Lead all sales and marketing efforts across Group, Leisure, Transient, and Catering segments to achieve revenue and profitability goals.

• Develop and execute strategic business plans, marketing calendars, and revenue-driving initiatives aligned with Marriott Autograph Collection standards and the resort’s positioning.

• Oversee digital marketing, paid media, SEO/SEM, and brand campaigns to grow awareness, drive direct bookings, and optimize conversion.

• Build and maintain strong relationships with key accounts, corporate clients, group planners, and leisure partners; conduct site visits and proactive client engagement.

• Collaborate closely with revenue management, catering, and operations teams to deliver integrated strategies and seamless guest experiences.

• Analyze market data, STR reports, and competitor activity to shape pricing, forecasting, and segment strategy.

• Represent Belgrove Resort at industry trade shows, Marriott events, and tourism associations, serving as the property’s brand ambassador.

• Lead, mentor, and inspire a high-performing Sales, Marketing, and Catering team, fostering collaboration, accountability, and career development.

• Partner with corporate and regional teams to leverage Marriott resources, loyalty programs, and cross-brand opportunities.

• Proven luxury hotel/resort sales and marketing leadership experience.

• Minimum 5 years as a Director of Sales & Marketing within a branded, full-service or resort environment; Autograph Collection or Marriott brand experience strongly preferred.

• Demonstrated success in driving group, catering, and leisure business while increasing market share and revenue performance.

• Strong background in digital marketing strategy, account management, and brand positioning.

• Exceptional leadership skills, with the ability to inspire, mentor, and develop a high-performing team.

• Excellent communication, negotiation, and relationship-building skills.

• Proficiency with Microsoft Office Suite; Delphi/FDC or similar CRM experience highly preferred.

Why Belgrove Resort & Spa?

• Opportunity to lead sales & marketing for a luxury Marriott Autograph Collection resort in one of the region’s most sought-after destinations.

• Exposure to corporate and regional career advancement opportunities within Marriott and Pyramid Global Hospitality.

• Competitive compensation package, performance bonus, and relocation assistance available.

• A people-first culture committed to excellence, collaboration, and authentic hospitality.

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