German Customer Specialist Hybrid in Malta (Chats and Emails Only) Job at Cross Border Talents, Malta

OVNIRW41VVMxSGJKTjI1cWIydnUwb1A5S2c9PQ==
  • Cross Border Talents
  • Malta

Job Description

Looking for a New Adventure? Discover a Career in Beautiful Malta!

Craving a fresh start in an island paradise? Malta, known for its crystal-clear waters, timeless architecture, and booming international job scene, might just be the opportunity you’ve been waiting for!

We’re looking for a motivated and meticulous Customer Specialist to become part of our dynamic team. If you excel in fast-paced environments, approach challenges with a solution-driven mindset, and are eager to make an impact, this could be your ideal role.

Role Overview:

As a Customer Specialist , you’ll handle inquiries via email and live chat—no phone calls required. You’ll play a crucial role in content moderation, enforcing platform standards, detecting fraudulent activity, and ensuring our users receive top-tier service.

Key Responsibilities:

  • Respond to customer queries efficiently through email and live chat

  • Monitor and manage user-generated content, maintaining adherence to platform guidelines

  • Detect, investigate, and address fraudulent behavior with accuracy

  • Keep thorough and well-organized records of all cases handled

  • Work closely with internal teams to optimize workflows and improve the customer experience

  • Use cutting-edge tools to provide clear, accurate, and helpful support

  • Meet individual performance metrics while contributing to broader team objectives

  • Liaise with both internal departments and external client teams to ensure alignment

  • Stay up-to-date with best practices in moderation and support through ongoing training

  • Adapt quickly to evolving tools, processes, and project priorities

Requirements:

  • Fluent in German (C1/C2 level)
  • Fluent in English (B2 level)
  • EU citizenship or Maltese Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We recognize your skills and dedication
  • Performance Bonuses: Earn rewards for your achievements
  • Transportation : Convenient company transport from designated locations
  • Relocation Assistance : Smooth onboarding support
  • Career Growth : Opportunities to develop professionally
  • Hybrid Work Model : Flexible options for a better work-life balance

Excited to take the next step in your customer support journey? Apply now , and we'll connect with you soon!

Job Tags

Relocation package, Flexible hours,

Similar Jobs

Valor Network Inc

Overnight Help Desk Technician Job at Valor Network Inc

Overnight Help Desk Technician Location Glassboro, NJ : Overnight Help Desk Technician Duties and Responsibilities include the following...  ...daytime, evening and overnight shifts. Team member of the call center assisting users with completing functions. Effectively... 

Shanghai Bowai Education

可以接受双语中教//Beijing//Start time: ASAP or Negotiable 2025//Private Tutor Needed in Beijing starts ASAP or Negotiable 2025 with excellent salary paid Job at Shanghai Bowai Education

(1) Teaching five or six lessons a day. (2) Routine work, including but not limited to preparation, marking homework, helping other teachers (3) Attenda meeting, and take part in Professional Development (4) Outing or Field Trips(domestic and overseas)

Circle K

Class A Fuel Delivery Driver Job at Circle K

 ...Local Deliveries Home Every day. No fuel-hauling experiences! That is ok we will train you! Drivers can earn $85,000-$110,000 K annually -pay is based...  ...Keywords: 53 FT, semi, combination, CDL A driver, Transportation driver, transport driver, gas hauling, local... 

AdventHealth

Monitor Tech Job at AdventHealth

 ...:**Works under the direction of the RN staff, and continually monitors all patients on telemetry by interpreting / recording all rhythms...  ...experiences you'll need to succeed:**+ HS GED or Diploma.+ Medical terminology.+ Clerical skills.+ Basic EKG class.+ BLS American... 

The Flowery NY

Dispensary Assistant General Manager - Haverstraw Job at The Flowery NY

 ...product discrepancies. Maintain accurate records of all dispensary activities including daily cash reconciliations, customers records...  ...without notice. Requirements Previous retail and/or cannabis management experience required. Benefits Salary Range: $...